Assert yourself: learning to be assertive Assert yourself: learning to be assertive
Posted by: VideoArtsGroup

Video duration: 138 seconds

Assertive behaviour means saying what we want, need, feel, think or believe in in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It's the balance between passive and aggressive behaviour.

Related: arts, assert, assertiveness, business, management, training, video, videoarts, videos, yourself

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Performance review Performance review
Posted by: VideoArtsGroup

Video duration: 120 seconds

Every organisation has a different kind of performance review system. Even so, the reaction to reviews is often the same - one of horror. Performance review sets out to encourage individuals to think about reviews in a new way, so they stop dreading them and start seeing them in a more positive light.

Related: appraisal, arts, business, training, video, videoarts

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Fair\ Fair's fair
Posted by: VideoArtsGroup

Video duration: 135 seconds

This programme demonstrates some of the common discrimination problems using dramatised case studies. It shows that it may be wrong to treat everybody as if they are the same, because people are individuals. And it may be equally as wrong to treat them as different, either because of stereotypes or by judging one aspect of their persona such as age and race.

Related: arts, business, diversity, management, training, video, videoarts, videos

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The art of selling The art of selling
Posted by: VideoArtsGroup

Video duration: 155 seconds

The best thing about dealing with a good salesperson is you don't feel like you're being sold to. As far as you're concerned you're just receiving good service.
The art of selling is designed to equip your staff with all the skills and techniques they need to approach sales opportunities with confidence.

Related: arts, business, selling, skills, training, video, videoarts

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Behavioural interviewing Behavioural interviewing
Posted by: VideoArtsGroup

Video duration: 147 seconds

Behavioural interviewing: taking the guesswork out of recruitment shows how to conduct an effective interview. It shows that past behaviour is the key to predicting future performance. Rather than using intuition (I'll know them when I see them), an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on their past experiences.

Related: arts, behvaioural, interviewing, skills, video, videoarts

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Pass it on: coaching skills for managers Pass it on: coaching skills for managers
Posted by: VideoArtsGroup

Video duration: 125 seconds

Written by Armando Iannucci ('The thick of it' & 'I'm Alan Partridge') Pass it on: coaching skills for managers uses clear messaging, humour and practical, believable examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organisation and how personally rewarding it is for the coach too

Related: arts, business, coaching, skills, training, video, videoarts

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